Between You & Me SEVA Ltd

Apointment

Support Process

Between You and Me Seva offers a confidential one to one support service especially for those who prefer to reach out for support in person. Our one-to- one support service is available for those who live near SEVA surrounding. The service can be provided in the comfort of the client own home

SEVA’s trained one to one support workers are on hand to provide information on general matters, such as welfare rights as well as advocacy service to individuals and families. They are also there to listen to your problems and help you deal with your emotional issues. This service enables the client to achieve independence as far as possible in all areas of your life.

Our support workers are happy to meet up with the client for lunch, coffee and can arrange to go for walks with yourself. If need to be, we can assist the client to their appointments e.g. GP, hospitals and others

Supervision

In accordance with SEVA policy, our support workers are in regular supervision to ensure that they are providing an effective professional service and that good practice is maintained and enhanced for the well-being of the client

First Session Assessment

The assessment can be carried out by the Support worker or another member of staff

Points to note

Our One-to-One, Telephone and Home Visits Support, operates same as the one-to-one support service (Please refer to Support Process)

Introduction

Clients have the opportunity to receive an introduction to support with the support worker by telephone.

Guidance

Hospital visits

Appointments and where will the sessions take place

What happens if a client is not comfortable with their sessions?

If the client is not comfortable with the sessions, please discuss this with your support worker during your session time, in order for a mutual agreement to be reached as to the way forward.

Confidentiality

Clients Benefits

How Much Does It Cost?