Apointment
Combined Therapy Process
Between You and Me Seva Support Service and therapy is a community based not-for profit Social Enterprise
SEVA Counsellors/Practitioners are registered members of the British Association for Counselling Psychotherapy (BACP) or alternative professional body.
- All counsellors abide by SEVA’s professional and ethical standards.
- In accordance with SEVA policy, our therapists are in regular supervision to ensure that they are providing an effective professional service, maintain good practice and enhancing themselves for the well-being of the client.
- This service is not a counselling session.
- In accordance with SEVA policy, our therapists are in regular supervision to ensure that they are providing an effective professional service, maintain good practice and enhancing themselves for the well-being of the client.
- It is important that the client reads and abide by the information.
Introduction
It is a service for those who wish not to be in regular therapy (weekly) clients can have access to this as when they require. The purpose of this service is to support clients by providing them with the appropriate techniques to action in their daily life. By doing this it gives the client the opportunity to allow time for the techniques to work. The sessions are provided in up to two-hour slots only- the client is welcome to finish early if they wish.
No forms need to be completed, providing general information such as: name, contact number, email address, home address, date of birth and GP details would be appropriate.
Due to nature of Combined Therapy, the Practitioner will not be keeping case notes, if the client wishes to keep notes for themselves, they may do so.
Combined therapy is a combination of
- Talking Therapy
- Support Therapy
- Life Coaching
- Counselling Techniques
- Integrative Methods
- Gurmat Psycho-Spiritual Therapy
Guidance
The client can choose to complete a basic referral assessment form online through our website, or they can send general information including their name, contact number, email address, home address, date of birth, and GP details via text to the SEVA mobile once the appointment is scheduled.
If we receive an on-line completed referral form, a member of staff will contact you. Or you can request the information to be send to your email
This service is offered as appointment based only.
The client’s book by two-hour slots
Confidentiality
- Confidentiality will always be maintained.
- All details of the client’s session will be kept strictly confidential within Between You and Me Seva.
- However, confidentiality will be reviewed if we have cause for concern for the safety and welfare of an individual or others.
- If this does occur, we will attempt to continue with the sessions.
- Any form of verbal or physical aggression towards the practitioner will not be tolerated, emergency service will be called, i.e., the police, and contact details will be given. This will be done automatically without informing the client.
- If the sessions will be taking place at the client’s private home, it becomes the client’s responsibility to ensure that confidentiality is maintained.
- If you have any concerns regarding the session, it should be discussed with the practitioner during the sessions in order for a mutual agreement to be reached as to the way forward.
Cancellations
- Cancellations have to be bought to SEVA’s attention 4 hours beforehand, otherwise a cancellation fee will apply.
- If cancellations fees are not paid, Unfortunately the client is unable to book another appointment,
- In the event that the therapist cancels, they will give the client four hours’ notice in advance for the cancellation. This will be done by telephone or text, except in exceptional circumstances where it becomes beyond the therapist’s control.
Emergency service
Emergency appointments are available weekdays and weekends within 48 hours.
Emergency Cancellation
- Due to SEVA prioritising emergency cases on a regular basis, there may be times where the therapist needs to cancel on short notice. You will receive a text or phone call from SEVA’s administrator notifying you of this. Sametime appointment can be reschedules.
Fees
Our transparent fee structure ensures affordability and flexibility for all services. From one-to-one counseling to combined therapy, we offer various options tailored to your needs. Cancellations and emergency appointments are handled with care to prioritize your well-being.