About us

Who is SEVA?

Operates as a Non-Profit Social Enterprise

It offers a professional, confidential and accessible counselling and support services to the community so that individuals and families can function fully, respond to the challenges of life, have a sense of well-being and contribute positively to the community in which they live.  

Health and social care professionals are recognising the invaluable role counselling plays in helping individuals and groups cope with the stress and trials of everyday life. Professionally delivered counselling enables people to contribute all they can to society.

Increasingly employers wish to contribute to the health and welfare of their employees to in order to develop a more dynamic and confident workforce. This leads to greater efficiency, good productivity and sustainability

What "SEVA" Means

SEVA means a “selfless service,” or work performed because it is necessary and worthwhile and provides for the common good. SEVA is about more than the doing of a kind act; it’s about participation and making a contribution that enriches and improves the lives of others. 

The concept of SEVA is a thread that runs through all cultures and is manifest in different ways including acting from the kindness of your heart, having concern, no common by concern that your actions are supporting the welfare and wellbeing of others. Ultimately the way you act can heal yourself and others on a practical and spiritual level

Principles of SEVA

  • SEVA is committed to provide a professional, confidential and accessible Counselling Service to businesses and the community so that they can respond to the challenges we face on a daily basis
  • SEVA promotes the education and training of counsellors and therapist. All counselling therapist are accredited by the BACP, UKCP and BPS
  • SEVA facilitates outreach work supporting individual and families
  • SEVA supports and works with other agencies and organisations in order to help improve the health and wellbeing of the community
  • SEVA operates an equal opportunities service regardless of gender, ethnicity, religious beliefs, sexual orientation, colour, race or culture
  • SEVA has specialist knowledge of ethnic cultures and is experienced in working with minority groups and has specific expertise in supporting Asian communities





What We Do?

All Confidential

What is Counselling?

It is important for us to understand the difference between a professional counsellor to someone who uses counselling skills in a part of their role. Professional counsellors under-takes qualifications and abides by a counselling governing body. This enables the counsellor to practice ethically and professionally. A person can listen and support their friends, family members etc… But this does not mean they are qualified counsellors and cannot practice as a counsellor.

Counselling is:

  • Confidentiality is paramount to successful counselling
  • Listening to the client is paramount
  • Helping the client to look at their world more clearly and focus on their fears, anxieties and how these affect their lives and relationships
  • Client and counsellor sets time aside in order to explore difficulties which may include the stressful or emotional feelings of the client
  • A relationship of trust between the counsellor and the client
  • Is structured to a timetable
  • No contact with client outside of sessions (unless emergency E.G; Client cannot wait until the next session)
  • The counsellor will explain their policies on confidentiality, however, we may be required by law, to disclose any information we believe to pose a risk to life

Counselling is Not:

  • Giving advice
  • Judgemental
  • Attempting to sort out the problems of the client
  • Getting emotionally involved with the client
  • Looking at a client's problems from your own perspective, based on your own value system


What is Support Service?

  • A professional service
  • Can provide welfare information
  • Support workers can make calls on behalf of clients where necessary
  • Make more suggestions where appropriate for clients
  • Additional telephone support available
  • Provide emotional support
  • Assist clients to their appointments such as the GP, hospitals and others
  • Exploring issues over lunch, coffee and going for walks


What our Support Service doesn't cover:

  • Not a carer
  • Support work does not build any personal relationships and share personal information
  • Client does not develop dependency upon the support worker